Category Archives: Tracking

BC Hydro Response to BCUC Questions re S. Noble’s Smart Meter Fires Report – November 24, 2017

http://www.stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/

BC Hydro’s answers to BCUC Questions on my fire report:  http://www.stopsmartmetersbc.com/wp-content/uploads/2017/12/BC-Hydro-Response-by-Fred-James-to-BCUC-Response-to-Commission-Questions-re-S.-Noble-Smart-Meter-Safety-Complaint-BCUC-and-Smart-Meter-Fires-The-Failure-to-Protect-November-24-2017.pdf

My response back:

From: Sharon Noble
Sent: December 17, 2017
To: ‘Complaints BCUC:EX’ <Complaints@bcuc.com>
Subject: S. Noble- Smart Meter safety complaint
Importance: High

 

Dear Mr. Wruck,

Re: BC Hydro’s Nov. 24, 2017 response to Commission questions pertaining to S. Noble’s Smart Meter Fire Report

For ease of responding, I have cut and pasted the Commission’s questions and Mr. James’s responses and will respond directly to his statements.

Please note that neither he nor the BCUC has yet responded to charges that I made in the Fire Report that the ITRON smart meters have design flaws which result in these devices posing fire hazards to homes, putting lives at risk. It is apparent to me that BC Hydro does not wish to address the significant issues with you. This will be my last response to BC Hydro’s comments which have not been complete, accurate or responsive. Rather I hope to receive comments from the BCUC in the near future.

“1.1 Does BC Hydro still rely on external electrical contractors to install ITRON Smart Meters?

RESPONSE:

BC Hydro uses both internal and external qualified resources to install and exchange meters. All external resources are qualified “red seal electrical workers”, who have been field tested by a qualified BC Hydro Meter Technician.”

This response is not true. BC Hydro and ITRON contracted with Corix to install the smart meters. Minimal training was given to people who had no prior experience. In fact, if you review the information on incident #65 will see that a meter caught fire during a live exchange in Port Alberni. The installer reported that he had had only 8 hours of training to do the work that should be done by qualified and tested electrical workers. Damage done during the exchange might not result in a fire for many months.

1) “Please confirm the following:

1.1.1 If so, what is BC Hydro’s QA/QC process for post installation of ITRON Smart Meters?

RESPONSE:

BC Hydro’s procedure for all meter installations or exchanges is as follows: …..”

In the list of procedure performed during the installation, a major one is missing: Turn off the power source to the meter. The meter base is CSA certified (C22.2 No. 115) CSA states clearly that the certification would be voided if the Utility disconnects and reconnects the power using the meter as the switch. CSA states that the bases and the meters that are mounted into them are not intended to be used a load-making or load-breaking devices.

Live exchanges resulted in damages to homes and, more important, put the lives of untrained, inexperienced installers at risk.

2) 1.2 Does BC Hydro Meter Shop conduct QA/QC sample testing when receiving ITRON Smart Meters?

RESPONSE:

Yes. A sampling of every shipment of meters will be put through acceptance testing to ensure the shipment meets the Revenue Metering requirements, which includes measurement validation, and physical and visual inspection.

BC Hydro does testing for billing accuracy only, “Revenue Metering requirements.” No independent testing is done to ensure that the smart meters are free of defects or flaws that could cause fires, putting lives and property at risk.

3) 1.3 Has BC Hydro reviewed ITRON’s Factory Acceptance Testing processes for smart meters?

RESPONSE:

Yes. As part of the original procurement process, BC Hydro reviewed factory acceptance procedures advanced by proponents. During the SMI project implementation, BC Hydro subject matter experts attended Itron’s manufacturing facility, and reviewed testing and acceptance processes. Now, in sustainment, BC Hydro reviews the testing certification reports and documents provided by Itron to confirm contractual compliance with the specified ANSI standards prior to installing a new meter type.

ANSI C12 standards, which are the standards specified, pertain to accuracy and compatibility and do not address fire safety or design flaws. By continuing to refer these standards, BC Hydro is attempting to obfuscate and convince BCUC and others that they have been diligent. I maintain they have not. BC Hydro has failed to obtain a certification by a professional electrical engineer licensed by British Columbia or even Canada confirming that ITRON smart meters are safe and cannot cause fires.

4) 1.4 Has BC Hydro Engineers reviewed and accepted ITRON’s testing/commissioning reports and engineering drawings of smart meters?

RESPONSE:

Yes. Prior to installing a new meter type, a BC Hydro professional engineer reviews and accepts the testing certification reports provided by Itron which includes dimension drawings and electrical schematic interfaces.

Accepting dimension drawing and schematics is not the same as certifying the meter is safe. Did a BC Hydro professional engineer inspect an actual ITRON smart meter to the level that would have been required to certify it as being safe? Professional electrical engineers who have taken an ITRON smart meter apart and studied its components as well as the design have found it to be dangerously flawed.

Mr. Wruck, BC Hydro is failing to address the major issues that I have raised and for which I have provided evidence:

1) ITRON meters have failed and have caused fires;

2) Unqualified workers installed smart meters under unsafe conditions, potentially voiding the CSA certification of the meter bases;

3) Independent electrical engineers have identified multiple design flaws which cause ITRON smart meters to be a fire hazard;

4) No independent professional electrical engineer licensed to work in British Columbia has certified these electrical devices to be safe;

5) Regulations and laws are being broken, with smart meters being removed from fire scenes, with inadequate reporting of incidents to the proper authorities.

As I stated in my report, it is BC Utilities Commission’s responsibility to ensure that BC Hydro’s equipment is safe and that the public is not put at risk. I am awaiting BCUC’s response to my charges that it is not fulfilling its role according to the BC Utilities Commission Act.

I look forward to your review and your comments.

Regards,
Sharon Noble

 

= = =

John Horgan given 29,057 Petitions re Smart Meters to present to the Legislature on March 11, 2013

(click on photos to enlarge)

The comments from BC Hydro and Len Garis are the only ones I’ve received to date. Nothing at all from Premier Horgan, Energy Minister Mungall, Transportation Minister Trevena, or any of the MLAs to whom I sent the report. It truly seems that no one wants to acknowledge that there is a problem. I realize that everyone is busy but I don’t think that is the reason no one is responding. I think they fear they will have to do something that they do not want to do. They must be in support of this expensive, dangerous, and unnecessary program now that they have the power to do something — even if the smeters might burn a few homes down and put lives at risk.
I hope you will ask them. You might ask why the ITRON meters can’t be recalled and replaced with the wired meters like Idaho has, if they won’t support getting safe, dependable, long-lived analogs which would mean putting meter readers back to work.

________________________________________________________________________

Fire Report – http://www.stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/ – for the complete report, spreadsheet, documentation, and addenda.

BC Hydro Comments & Sharon Noble’s Response Back – http://www.stopsmartmetersbc.com/bc-hydro-response-to-bcuc-request-for-comment-on-ms-nobles-correspondence-re-smart-meter-fires-report-october-20-2017/

Press Release – http://www.stopsmartmetersbc.com/press-release-bcuc-smart-meter-fires-september-21-2017/

Additional important information & links re smart meter fires:

 

BCUC & Smart Meter Fires report (July 2017)

http://www.stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/
Fire Report – http://www.stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/ – for the complete report, spreadsheet, documentation, and addenda.

 

BC Hydro Answers & Sharon Noble’s Response Back:

 

BC Hydro Comments & Sharon Noble’s Response Back – http://www.stopsmartmetersbc.com/bc-hydro-response-to-bcuc-request-for-comment-on-ms-nobles-correspondence-re-smart-meter-fires-report-october-20-2017/

Press Release – http://www.stopsmartmetersbc.com/press-release-bcuc-smart-meter-fires-september-21-2017/

Additional important information & links re smart meter fires:

Few Health Studies Done on 5 G Risk. Sharon Noble – The Goddard Report with Jim Goddard – January 25, 2018

(audio 25:21) Few Health Studies Done on 5 G Risk. Sharon NobleJanuary 25, 2018 – The Goddard Report with Jim Goddard by talkdigitalnetwork – YouTube – January 25, 2018:
(Still no government response to damning smart meter fire report
– Guest’s website: http://www.stopsmartmetersbc.com/
&
(podcast 25:04) January 25, 2018 | Few Health Studies Done on 5G Risk – The Goddard Report with Jim Goddard – HoweStreet.com – January 11, 2018:

= = =

Read – http://www.stopsmartmetersbc.com/2018-01-22-please-read-5g-is-going-to-be-much-worse-than-we-have-been-told/

See BCUC & Smart Meter Fires Report (July 2017): http://www.stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/)

The Goddard Report Video Archives of Interviews with Sharon Noble, Director, Coalition to Stop Smart Meters re Smart Meters and Health Issues from Wireless Technologies:

Why Don’t Trudeau and Horgan Care About Smart Meter Fires? Sharon Noble – The Goddard Report with Jim Goddard – January 11, 2018

(audio 24:43) Why Don’t Trudeau and Horgan Care About Smart Meter Fires? Sharon NobleJanuary 11, 2018 – The Goddard Report with Jim Goddard by talkdigitalnetwork – YouTube – January 11, 2018:
(What BC Hydro didn’t want you to know about Smart Meters
– Guest’s website: http://www.stopsmartmetersbc.com/
&
(podcast 24:30) January 11, 2018 | Why Don’t Trudeau and Horgan Care About Smart Meter Fires? – The Goddard Report with Jim Goddard – HoweStreet.com – January 11, 2018:

= = =

See BCUC & Smart Meter Fires Report (July 2017): http://www.stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/)

The Goddard Report Video Archives of Interviews with Sharon Noble, Director, Coalition to Stop Smart Meters re Smart Meters and Health Issues from Wireless Technologies:

Call for British Columbia to Investigate Smart Meters. Sharon Noble – The Goddard Report with Jim Goddard – December 15, 2017

(audio 22:13) Call for British Columbia to Investigate Smart Meters. Sharon Noble – December 15, 2017 – The Goddard Report with Jim Goddard – by talkdigitalnetwork – YouTube – December 15, 2017:
(Workers and Children exposed to WiFi – Guest’s website: http://www.stopsmartmetersbc.com/
&
(podcast 21:53) December 15, 2017 | Call for British Columbia to Investigate Smart Meters – The Goddard Report with Jim Goddard – HoweStreet.com – December 15, 2017:

= = =

See BCUC & Smart Meter Fires Report (July 2017): http://www.stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/)

The Goddard Report Video Archives of Interviews with Sharon Noble, Director, Coalition to Stop Smart Meters re Smart Meters and Health Issues from Wireless Technologies:

BC Hydro Response to BCUC Request for Comment on Ms. Noble’s Correspondence re Smart Meter Fires Report – October 20, 2017

A couple of weeks ago, I received comments on my fire report from BC Hydro and Len Garis:

 

My response back:

From: Sharon Noble

Sent:November 7, 2017
To: ‘Commission Secretary BCUC:EX’ <Commission.Secretary@bcuc.com>
Cc:bchydroregulatorygroup@bchydro.com
Subject: BC Hydro Response to BCUC Request for Comment on Ms. Noble’s Correspondence

Dear Mr. Wruck,

The comments provided by Mr. James and Mr. Garis are consistent with those made in response to my charges over the last 4 years. They evade and mislead. None of the critical issues that I raised in this comprehensive fire report are addressed:

1) The expert information given by independent professional engineers regarding design flaws is ignored.

2) One source and one source only is used by Mr. Garis, and that source is incomplete and erroneous in many regards.

3) Mr. Garis failed to corroborate the information in the only source he used, failing to review the raw data which was readily available to him.

4) Regulations and laws are being violated:

i) Meters are being removed from homes prior to the inspection. BC Hydro states otherwise and ignores the evidence provided by BCSA, the media and by witnesses.

ii) Fire reports are not being completed in all situations where property is damaged.

iii) Many electrical fires are not being inspected by the BC Safety Authority or the inspectors at the 9 jurisdictions.

iv) Insurance reports are not available to victims or the general public.

5) Loopholes in regulations exist which allow dangerous devices and practices to put lives and property at risk.

6) There is no tracking of fires, no coordination among/between agencies,  and no central authority with responsibility for oversight.

7) The public is being given false, incorrect information.

According to evidence that I obtained directly and provided in my fire report, Mr. James has been misled with regard to procedures that BC Hydro follows.  It is imperative that he read the complete report, review the evidence, and consider that BC Hydro has allowed him to provide erroneous and irrelevant comments.

Mr. Wruck, I am still waiting for a response from the BCUC regarding the charges I made regarding the Commission’s  failure to protect the customers of BC Hydro, which is required under the BC Utilities Commission Act.  I look forward to receiving it at your earliest convenience.

Regards,
Sharon Noble

 

= = =

John Horgan given 29,057 Petitions re Smart Meters to present to the Legislature on March 11, 2013

(click on photos to enlarge)

The comments from BC Hydro and Len Garis are the only ones I’ve received to date. Nothing at all from Premier Horgan, Energy Minister Mungall, Transportation Minister Trevena, or any of the MLAs to whom I sent the report. It truly seems that no one wants to acknowledge that there is a problem. I realize that everyone is busy but I don’t think that is the reason no one is responding. I think they fear they will have to do something that they do not want to do. They must be in support of this expensive, dangerous, and unnecessary program now that they have the power to do something — even if the smeters might burn a few homes down and put lives at risk.
I hope you will ask them. You might ask why the ITRON meters can’t be recalled and replaced with the wired meters like Idaho has, if they won’t support getting safe, dependable, long-lived analogs which would mean putting meter readers back to work.

________________________________________________________________________

Fire Report – http://www.stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/ – for the complete report, spreadsheet, documentation, and addenda.

Press Release – http://www.stopsmartmetersbc.com/press-release-bcuc-smart-meter-fires-september-21-2017/

Additional important information & links re smart meter fires:

Smart Meter Fire Safety Report Ignored by BC Government & Media. Sharon Noble – October 6, 2017 – The Goddard Report with Jim Goddard

(audio 29:42) Smart Meter Fire Safety Report Ignored by BC Government & Media. Sharon NobleOctober 6, 2017 – The Goddard Report with Jim Goddard – YouTube – October 06, 2017:

(Why doesn’t your MLA care about the threat smart meters pose to your life? Sharon Noble is Director of The Coalition to Stop Smart Meters BC Guest’s website: http://www.stopsmartmetersbc.com/

&

 

= = =

The Goddard Report Video Archives of Interviews with Sharon Noble, Director, Coalition to Stop Smart Meters re Smart Meters and Health Issues from Wireless Technologies:

Press Release – BCUC & Smart Meter Fires – September 21, 2017

PRESS RELEASE – for immediate release                                                               September 21, 2017

WHERE THERE’S SMOKE, THERE’S FIRE
BCUC fails to protect smart meter customers

The BC Utilities Commission Act says the prime reason the BC Utilities Commission exists is to ensure BC citizens receive safe and secure service. Section 25 of the Act reads:

If the commission, after a hearing held on its own motion or on complaint, finds that the service of a public utility is unreasonable, unsafe, inadequate or unreasonably discriminatory, the commission must
(a) determine what is reasonable, safe, adequate and fair service, and
(b) order the utility to provide it.
http://www.bclaws.ca/civix/document/id/complete/statreg/96473_01

Sharon Noble, Director of Coalition To Stop Smart Meters, last week released a report based on three years of research into smart meter fires and failures. Noble charges that BCUC has failed to do its job. Even after BCUC received a formal complaint with evidence that public safety is being jeopardized, the Commission did nothing. BCUC neglected to order BC Hydro and FortisBC to provide “reasonable, safe, adequate and fair service”. The report asserts:

1)    No agency is tracking fires;

2)    Regulations and laws are being broken with impunity, e.g. meters are being removed from the fire scene, electrical inspections are not being done;

3)    Reporting is haphazard at best;

4)    The meter is combustible, poorly designed, with critical components uncertified by any agency to be safe;

5)    BC Hydro did not perform its due diligence by having an independent electrical engineer inspect the meter for safety prior to signing the contract. Rather it accepted ITRON’s assurances;

6)    Smart meters have burned, melted and caused homes to burn. BC Hydro and BCUC both deny this is happening.

Consumer Affairs recalls defective devices, such as cars and electrical appliances (https://www.canada.ca/en/health-canada/services/consumer-product-safety.html). Consumer Affairs has no jurisdiction to recall defective smart meters because the meters are owned by the utility company, not by any of the consumers who are required to use them. Noble observes, “Who is watching out for us, ensuring that these devices mandated by law and installed on our homes without our permission are safe? No one.”

–  30  –

Contact information for media only:
Sharon Noble
dsnoble@shaw.ca

Next page: Image Files, Background Files

________________________________________________________________________

All the pdf files are large, therefore accessing the links will not be a quick download. Your patience is appreciated.

1.   The Report (2 pdfs)

The Report         http://tinyurl.com/SMFireReport

Appendix W     http://tinyurl.com/AppendixWSpreadsheet

2.   Research documentation (2 pdfs*)
Includes reports received from the Fire Commissioner, the Attorney General’s Office (JAG), the Ministry of Transportation and Infrastructure (TRA), BC Safety Authority, BC Hydro, and victims.
The reports in these Volumes are in the same sequence as the summaries provided on the spreadsheet in Appendix W.

Volume I        http://tinyurl.com/SuperReportDataVol-I

Volume II       http://tinyurl.com/SuperReportDataVol-II

* The amount of documentation is extensive, therefore it is presented in two volumes:
Volume I holds reports for fires that occurred in municipality names beginning with A to M;
Volume II holds reports for municipality names beginning with N to W.

________________________________________________________________________

REPORT CONTENT
Credit: Coalition to Stop Smart Meters


COVER OF THE REPORT
Credit: Coalition to Stop Smart Meters

________________________________________________________________________

Fire Report – http://www.stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/ – for the complete report, spreadsheet, documentation, and addenda

BC Hydro Answers & Sharon Noble’s Response Back:

 

BC Hydro Comments & Sharon Noble’s Response Back – http://www.stopsmartmetersbc.com/bc-hydro-response-to-bcuc-request-for-comment-on-ms-nobles-correspondence-re-smart-meter-fires-report-october-20-2017/

Additional important information & links re smart meter fires:

 

Will BC NDP Ignore 700 Page Smart Meter Fire Report? Sharon Noble – September 12, 2017 – The Goddard Report with Jim Goddard

(audio 36:37) Will BC NDP Ignore 700 Page Smart Meter Fire Report? Sharon NobleSeptember 12, 2017 – The Goddard Report with Jim Goddard by talkdigitalnetwork – YouTube – September 12, 2017:
(New 5-G Frequencies So Disruptive – Used as Military Weapons
&

 

= = =

The Goddard Report Video Archives of Interviews with Sharon Noble, Director, Coalition to Stop Smart Meters re Smart Meters and Health Issues from Wireless Technologies:

BCUC & Smart Meter Fires: The Failure to Protect

The BC Utilities Commission’s prime reason for being, as stated in the BC Utilities Commission Act, is to ensure that the citizens of BC receive service that is safe and secure. Section 25 says:

If the commission, after a hearing held on its own motion or on complaint, finds that the service of a public utility is unreasonable, unsafe, inadequate or unreasonably discriminatory, the commission must

(a) determine what is reasonable, safe, adequate and fair service, and

(b) order the utility to provide it.

 

In July 2015 I lodged an official complaint with BCUC, charging that ITRON smart meters are not safe, have never been certified to be safe, and I provided 8 examples of fires and failures in BC that had put lives and property at risk. I asked for a formal investigation of this device and, if it was found to be unsafe, that a formal recall be made, with ITRON refunding all monies paid and charges incurred.

6 months later BCUC responded in a draft form, asking for me to respond, which I did. Included with my response were statements by Electrical Engineers who had inspected the smart meters and found them to have serious design flaws which cause them to be fire hazards. In addition I provided more evidence of fires in BC and elsewhere.

BCUC’s response was that my evidence was not “persuasive”, stating that they had been told, and were convinced, that the meters were safe based upon a report that had been commissioned and paid for by BC Hydro, a report that Len Garis wrote using one source only – the annual Fire Commissioner’s report. Nothing else. BCUC did not seek expert input from Electrical Engineers. Neither did they ask me for more information. Rather, they put the onus on me to prove them and Len Garis wrong.

This report does this, in spades. I now charge that BCUC has failed to do its job by ordering BC Hydro and FortisBC to provide “reasonable, safe, adequate and fair service” after having received a complaint with evidence that the public’s safety is being jeopardized.

I hope you will read the report and consider the following:

1)   No agency is tracking fires;

2)   Regulations and laws are being broken with impunity, e.g. meters are being removed from the fire scene, electrical inspections are not being done;

3)   Reporting is haphazard at best;

4)   The meter is combustible, poorly designed, and not certified by any agency to be safe;

5)   BC Hydro did not perform its due diligence by having an independent Electrical Engineer inspect the meter prior to signing the contract. Rather, it accepted ITRON’s assurances;

6)   Smart meters have burned, melted and caused homes to burn. BC Hydro and BCUC both deny this is happening.

None of these factors were taken into consideration by either Len Garis in his “report” or by BCUC in their rejection of my complaint.

Consumer Affairs recalls defective devices, e.g. cars, electrical appliances. But because a utility owns the smart meters, they are not considered consumer goods and Consumer Affairs has no jurisdiction. Who is watching out for us, ensuring that these devices that are being put on our homes without our permission, mandated by law, are safe?  No one. This is in our hands and this report provides the means by which we can and must demand a recall.

The files are all large, so please be patient when downloading them – it will take time.

1) http://tinyurl.com/SMFireReport

2) http://tinyurl.com/AppendixWSpreadsheet

3) http://tinyurl.com/SuperReportDataVol-ISupporting Documentation (A-M)

4) http://tinyurl.com/SuperReportDataVol-IISupporting Documentation (cont’d)  (N-W)

5) Addenda

http://www.stopsmartmetersbc.com/wp-content/uploads/2017/09/Letter-to-Premier-John-Horgan-Smart-Meters-A-Fire-Hazard-by-Sharon-Noble-September-01-2017.pdf

http://www.stopsmartmetersbc.com/wp-content/uploads/2017/09/Letter-to-David-M.-Morton-CEO-BCUC-Smart-Meters-A-Fire-Hazard-by-Sharon-Noble-September-01-2017.pdf

http://www.stopsmartmetersbc.com/wp-content/uploads/2017/09/Letter-to-Energy-Minister-M.-Mungall-BCUC-and-Smart-Meter-Fires-The-Failure-to-Protect-by-Sharon-Noble-September-02-2017.pdf

http://www.stopsmartmetersbc.com/wp-content/uploads/2017/09/Letter-to-Transportation-Minister-C.-Trevena-BCUC-and-Smart-Meter-Fires-The-Failure-to-Protect-by-Sharon-Noble-September-02-2017.pdf

http://www.stopsmartmetersbc.com/wp-content/uploads/2017/09/Letter-to-MLA-Sonia-Furstenau-BCUC-and-Smart-Meter-Fires-The-Failure-to-Protect-by-Sharon-Noble-September-02-2017.pdf

__________________________________________________________________________

BC Hydro Answers & Sharon Noble’s Response Back:

 

BC Hydro Comments & Sharon Noble’s Response Back – http://www.stopsmartmetersbc.com/bc-hydro-response-to-bcuc-request-for-comment-on-ms-nobles-correspondence-re-smart-meter-fires-report-october-20-2017/

Press Release – http://www.stopsmartmetersbc.com/press-release-bcuc-smart-meter-fires-september-21-2017/

 Additional important information & links re smart meter fires: